Privacy Policy

E-Tickets Live (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you access or use our website and services. By using E-Tickets Live, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information: When you create an account, purchase tickets, or interact with our website, we may collect personal information such as your name, email address, postal address, phone number, and payment information. We only collect this information when you voluntarily provide it to us.

1.2 Usage Information: We may collect non-personal information about your interactions with our website and services. This may include your IP address, browser type, device information, referring website, pages visited, and the dates and times of your visits.

Use of Information

2.1 Personalization: We use the information we collect to personalize your experience and provide you with relevant content, recommendations, and promotional offers based on your preferences and interests.

2.2 Transactional Purposes: We use your personal information to process your ticket purchases, deliver tickets to you, and communicate with you regarding your bookings or any changes to events.

2.3 Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

2.4 Marketing Communications: With your consent, we may use your contact information to send you promotional emails, newsletters, and updates about upcoming events, special offers, and related services. You have the option to opt out of these communications at any time.

2.5 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes protecting our rights, safety, and property, as well as those of our users and the public.

Information Sharing and Disclosure

3.1 Service Providers: We may engage third-party service providers to assist us in providing and improving our services. These service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of your information.

3.2 Event Organizers: When you purchase tickets for an event, we may share your personal information with the respective event organizer for ticket validation purposes and to facilitate event-related communications or updates.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.

3.4 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

Data Security

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

4.2 You are responsible for maintaining the confidentiality of your account credentials and are advised not to share your password or other login information with anyone.

Data Retention

5.1 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

6.1 Access and Updates: You may access, update, or correct your personal information by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.

6.2 Marketing Communications: You have the right to opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

Third-Party Links and Services

7.1 Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites or services you visit.

Children’s Privacy

8.1 E-Tickets Live is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

Changes to this Privacy Policy

9.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you a notification. We encourage you to review this Privacy Policy periodically.

Contact Us

10.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected].

Thank you for reading our Privacy Policy.